Terms of service

By accessing or using PaintRush, you agree to these terms. If you don't agree, do not use the service. We may update these terms from time to time; continued use means you accept the changes.

Your account

  • Provide accurate information and keep your account secure.
  • You are responsible for all activity that occurs under your account.
  • Users under applicable age restrictions may not use the service.

Acceptable use

You must follow our site rules and applicable law at all times. The short version:

  • Do not post, request, or share illegal content or engage in illegal activity.
  • Do not harass, threaten, or discriminate against others.
  • Do not spam, game reviews/matching, or abuse rate limits and moderation tools.
  • Respect privacy—no doxxing or sharing others' personal information.
  • Respect intellectual property; only upload content you have rights to use.
  • Label and keep sensitive content private as required; follow our content rules.
  • Chargebacks are not allowed; open a dispute with us if there is a billing issue.

See our rules for more detail.

Commissions and payments

  • Payments and credits are processed via third parties. (e.g. Stripe)
  • Creators set their own terms for scope and delivery; honor agreed-upon terms.
  • Tips are optional and non-refundable unless required by law.
  • We may hold or reverse transactions for fraud prevention and legal compliance.

Content and licensing

  • You retain ownership of content you submit, subject to rights you grant others.
  • By posting or delivering content, you grant the receiving party a license consistent with the commission's agreed scope. Public posts grant us a limited license to host and display them on PaintRush.
  • We may remove or restrict content that violates these Terms or our Rules.

Privacy and security

  • We handle personal data as described in our privacy practices.
  • Only order participants can access private rooms, chats, and files.
  • Keep your credentials safe; notify us of any suspected compromise.

Termination and enforcement

  • We may suspend or terminate accounts that violate these Terms or our Rules.
  • We may remove content, limit features, or contact authorities where required.
  • We may update, suspend, or discontinue features at any time. We are not responsible for outages or delays beyond our control.

Disclaimers and liability

  • PaintRush is provided “as is” without warranties, to the extent permitted by law.
  • We do not control or guarantee user content or third-party services.
  • Our liability is limited to the maximum extent permitted by law.

Contact

Questions or disputes? Reach out via our support channels or Discord.